Last Updated: August 2026

At Zeta, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from Zeta.pk.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as:

• Full name
• Phone number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Device and browser information
• IP address
• Website browsing and interaction data
• Any information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Deliver products to you
• Confirm and communicate order details
• Process payments and refunds
• Provide customer support
• Respond to your questions and requests
• Improve our website, products, and services
• Prevent fraud, abuse, and unauthorized activity
• Send promotional offers and marketing communications where permitted
• Analyze website traffic and customer behavior
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete payment card information on our servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

For Cash on Delivery orders, we may collect the information required to confirm and deliver your order.

4. Cookies

Zeta.pk may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website performance
• Measure advertising and marketing effectiveness
• Provide relevant advertisements

You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

• Delivery and courier companies
• Payment processors
• Website and hosting providers
• Analytics and technology providers
• Marketing and advertising platforms
• Customer support or service providers
• Government authorities or law-enforcement agencies where legally required

These parties may only receive information necessary to perform their relevant services or fulfill legal obligations.

6. Marketing Communications

If you have provided your contact information or otherwise consented to receive marketing communications, we may contact you about new products, promotions, discounts, or other updates.

You may opt out of promotional communications at any time by following the unsubscribe instructions in the communication or contacting us directly.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

To make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updates will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us